Shipping & Delivery
We are excited to offer shipping services to all the U.A.E. You can order from us and receive the delivery at your home or office with Aramex, the Middle East’s largest courier company for all shipments. Aramex will contact you to arrange the delivery at your convenience.
Customania customers in the U.A.E will receive their orders within 3-4 working.
Delivery costs are fixed at AED20. We offer free shipping on orders above 150 AED.
Customania will NOT deal or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.
Cancellation Policy and returns
Customers can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.
Customania goes to great lengths to ensure that all orders are filled correctly, on time and are of the highest quality. We do not ever compromise on the quality of both our printable products as well as our printing materials. Customer satisfaction is extremely important to us so in-case there is anything wrong with any order, please do not hesitate to contact our customer care team at firstname.lastname@example.org, within 30 days of receiving your order.