Communication & Marketing

If you have registered on customania.ae we may update you on our deals, news and special offers via email, post or telephone.

Opt out

All Customania customers have the option to opt-out of receiving marketing communications from us. If you do not wish to continue to receive information from us, you should click on the link located at the bottom of the email and follow the instructions in order to be removed from all future mailing. 

Cookies

A cookie is a small information file that is sent to your computer, mobile or other devices when you visit a website and it will recognize your device on future visits. These types of files do a number of different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the offers you see online are more relevant to you. 

You can change the settings on your browser to prevent cookies from being stored on your computer without your explicit consent. Your browser “help” section will normally provide details on how to manage the cookie settings.

Checking your Details

If you wish to verify the details you have submitted to Customania you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must, therefore, keep this information safe as you will be responsible for any action which we take in response to a request from someone using your email and password. We would strongly recommend that you do not use the browser’s password memory function as that would permit other people using your terminal to access your personal information.

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. 

Customania takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However Customania cannot guarantee the security of any information that is disclosed online

Customania is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted

 

Payment

 

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE. The United Arab Emirates is our country of domicile.

 

Minors under the age of 18 shall be prohibited to register as a User of this website and are not allowed to transact or use the website.

 

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secure connection. 

The cardholder must retain a copy of transaction records and Merchant policies and rules.

 

User is responsible for maintaining the confidentiality of his account

 

We accept payments online using Visa and MasterCard credit/debit cards in AED.

 

Refunds will be done only through the Original Mode of Payment.